Getting started
Ethereal Horizon builds AI agents that take on repetitive, time-consuming work so your team can focus on higher-value tasks. To get started:
- Pick a process. Choose one task that is frequent and rule-based, such as answering common support questions.
- Book a free consultation. We review your goals, tools and data together.
- Run a pilot. The agent works on a limited scope while your team reviews its results.
- Scale up. Expand to more tasks once the pilot meets your goals.
AI agents overview
Aurora
AI customer support agent
Answers customer questions around the clock across chat and email, hands complex cases to your team, and learns from your help articles and past tickets.
Read the Aurora guideNexus
Workflow automation agent
Coordinates multi-step business processes such as approvals, data entry and order handling across the tools your team already uses.
Read the Nexus guideSentinel
Cybersecurity monitoring agent
Watches activity in real time, flags unusual behaviour and helps your security team respond to threats faster.
Read the Sentinel guideOrbis
Business analytics agent
Turns raw business data into plain-language insights, forecasts and recommendations for decision makers.
Read the Orbis guideVera
Virtual HR assistant
Answers employee questions on policies, leave and onboarding, and takes routine HR requests off your team's plate.
Read the Vera guideImplementation process
1. Discovery
We map the current process, the people involved and what success looks like.
2. Design
We define what the agent may do on its own, when it must ask a person, and how results are measured.
3. Deployment
The agent is connected to your tools and tested on real examples before going live.
4. Ongoing improvement
We monitor performance and refine the agent as your business changes.
See example projects in our industry examples.
Integrations and data
Agents connect to the systems you already rely on — help desks, CRMs, email, spreadsheets and internal databases. Each agent gets access only to the data it needs for its task. Explore how this works in practice for cognitive automation, predictive analytics and conversational AI.
Security and privacy
We limit each agent's access, keep people in control of important decisions, and handle personal data as described in our Privacy Policy and Terms of Service.
Frequently asked questions
What is an agentic AI agent?
An agentic AI agent is software that can understand a goal, plan the steps needed, use tools and data, and act on its own within limits you set — rather than only answering a single prompt.
How long does it take to deploy an AI agent?
Timelines depend on scope and the systems involved. Every project starts with a free consultation where we map your process and agree a realistic rollout plan.
Do I need a technical team to use Ethereal Horizon agents?
No. We handle setup, configuration and training. Your team reviews results and decides which tasks the agent may handle on its own.
Can the agents work with our existing software?
Yes. Agents are designed to connect to the tools you already use, such as help desks, CRMs, spreadsheets and internal databases. We confirm compatibility during discovery.
How is our data protected?
Your data is used only to serve your business. Access is limited to what each agent needs, and our handling of personal data is described in our Privacy Policy.
Still have questions?
Our support team is happy to help.